We offer a variety of delivery options including standard delivery, express delivery and self-collection services. Users can choose the most suitable delivery method according to their needs.
We provide local warehousing services in Japan, the United States, Germany, and other countries and will also try our best to ensure that orders are processed and delivered in the shortest time. The specific delivery time will depend on the order content, destination and logistics operations.
We offer flexible shipping policies, including options like free shipping with purchase, flat-rate shipping, and weight-based shipping. Users will have shipping details clearly displayed on the checkout page.
We provide a strict return and exchange policy, and users can apply for returns and exchanges within a certain period. Detailed return and exchange procedures and conditions will be published on the website.
We provide real-time order tracking service for each order, and users can check the order status at any time through the tracking number or link provided.
Our customer service team is always available to provide support and assistance to users. Users can contact our customer service representatives via email, online chat, or phone.
We are committed to sustainable development and take various measures to reduce the impact on the environment during transportation, such as using renewable energy and promoting environmentally friendly packaging.
The above logistics policy will ensure that users have a good experience during the shopping process and provide them with efficient and reliable delivery services.
If you have any questions or require further assistance, please feel free to contact our customer service team.
